Terms & Conditions

1. Acceptance

These terms and conditions apply to the PetNexa app (hereby referred to as "Application") for mobile devices that was created by Furkan Hidayet Alkan (hereby referred to as "Service Provider") as a Free service. Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application.

2. Service Description

PetNexa is a mobile application and web platform that helps pet owners track their animals' health. The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. Our services include:

• Creating and managing pet profiles
• Vaccine tracking and reminders
• Health record keeping
• Veterinary appointment management
• AI-powered health consultation

3. Intellectual Property

Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

4. Service Modifications

The Service Provider reserves the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

5. Personal Data & Device Security

The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.

6. Third-Party Services

The Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:

• Google Play Services
• AdMob
• OneSignal
• Expo
• Sentry
• RevenueCat

7. Internet Connectivity & Charges

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.

8. Service Provider Disclaimer

The Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.

9. Artificial Intelligence

The Application incorporates Artificial Intelligence (AI) technologies to provide certain features or services. By using the Application, you acknowledge and agree that AI may be used to process data and deliver functionalities. The Service Provider ensures that all AI usage complies with applicable laws and is designed to benefit the user experience.

10. AI Veterinarian Disclaimer

For more information about data processing, see our Privacy Policy.

11. Application Updates

The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system and may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you.

12. Account Creation

• You must be over 18 years old to create an account
• You must provide accurate and up-to-date information
• You are responsible for your account security
• You must immediately report any unauthorized use of your account

13. Usage Rules

When using our services, you must follow these rules:

• Act in accordance with the law
• Respect the rights of others
• Do not share misleading or false information
• Do not misuse the system
• Do not harm other users

14. User Responsibility

• The accuracy of your pet's health information is your responsibility
• You must protect your device to ensure the security of the information you enter into the app
• It is your responsibility to make necessary veterinary visits despite reminders

15. Limitation of Liability

PetNexa does not guarantee that services will be uninterrupted or error-free. We cannot be held responsible for direct or indirect damages arising from the use of the application. Specifically:

• Misunderstanding of AI Veterinarian recommendations
• Missed appointments due to not receiving reminders
• Technical failures or data loss

16. Account Termination

You can delete your account at any time. We may suspend or terminate your account in case of violation of the terms of service. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.

17. Changes to These Terms

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

18. Applicable Law

These terms are subject to the laws of the Republic of Turkey. Istanbul Courts have jurisdiction in disputes.

19. Contact Us